"I don't think there's any doubt that a lot of American management has bent over too far toward taking care of itself first and worrying about everybody else later…You can't create a team spirit when the situation is so one-sided, when management gets so much and workers get so little of the pie...the formula has to make sure that profits are divided fairly among workers, management, and stockholders, according to their contributions and risks…" Sam Walton
“I do not like to have my managers think they are a special breed of people elected by God to lead stupid people to do miraculous things.”
- Akio Morita
译文: 我不要我的经理们认为他们是被上帝选中的超人,来领导一群碌碌庸才去创造奇迹。- 盛田昭夫
“This is because management, despite the work of the Harvard Business School and others, and the increasing number of holders of advanced degrees in business administration, is an elusive thing that cannot always be judged by next quarter’s bottom line. Managers can look good on the bottom line, but at the same time maybe destroying the company by failing to invest in the future. To my mind the performance of a manager is measured by how well that manager can organize a large number of people and how effectively he or she can get the highest performance from each of the individuals and blend them into a coordinated performance. That is what management is…If you can do that, the bottom line will take care of itself.”- Akio Morita