Worldwide famous MNC is looking for high-caliber professional for its company. We are seeking a Project Manager to join our company locates in Shanghai, China. The mission is to provide our clients high quality business documents.
If anyone interested-in the position mentioned below, please kindly send your update English and Chinese resume with contact details to [email protected] ASAP, thanks!
Key Purpose of the Role:
· To provide “World Class” Company’s Global Solutions Services to Customers.
· To develop close and effective relationships with all Company’s clients in China.
· To deliver Company’s Global Services customer Solutions Contracts to agreed levels of service and cost.
· To monitor and manage the successful delivery of key financial objectives and targets associated with Company’s global and local Solutions Contracts.
· To protect and grow profitable revenue associated with Company’s global Solutions Contracts.
· To work with and support the local Business Development Manager in pursuit of new business deals and opportunities.
· To champion the customer(s) in the provision and maintenance of Company’s and third party services.
Major Responsibilities:
· Responsibility for all deliverables, customer satisfaction and profitability of Solutions Contract(s) in China.
· To develop regular financial reports that detail Solutions Contracts growth and achievements against defined targets.
· To verify Finance department data against local data and report, within pre-determined timescales, to the Head of Business Management based in Hong Kong.
· To act as the “single point of contact” in China for the customer, and to liaise with business units around the region as required.
· To provide a strong, proactive lead on all aspects of the Solutions Contracts giving the customer the comfort feeling that they are being led not that they are having to lead and steer Company.
· To manage Solutions Contracts, customer’s requirements, orders, queries and problems either directly or by referral to an Account Team, appropriate Company’s Department, or Third Party to ensure customer satisfaction.
· To monitor, on a continuous basis, performance against Solutions Contracts and to take timely and effective action to ensure agreed performance levels are maintained.
· To present to agreed time scales, reports to the customer on service levels achieved by Company and other third party companies where applicable.
· To develop and maintain a Solutions Contracts Lifetime Business Plan aimed at:
- delivering the contract within budget in terms of cost, revenue and margin.
- developing the Solutions Contracts to grow the value and scope.
- identifying and implementing productivity and efficiency improvements.
· To manage all operations within the ISO9001 framework, and Company’s Global Services Quality Management System.
· To achieve the agreed Solutions Contracts margin in China and surrounding geographies by the effective monitoring of costs and taking appropriate action to maintain and improve margins by developing the Solutions Contracts and looking for efficiency wherever possible.
· To provide operational inputs on new bids as required.
· To conduct business in a way that enhances Company’s reputation globally and in the region.
· To follow the procedures laid down in the QMIS and ensure that customer confidentiality is upheld at all times
