| 作者 |
 猎头职位 - IT Service Delivery Manager |
 |
abby.xi
头衔: 海归少校
性别:  年龄: 40
加入时间: 2009/08/14
文章: 115
来自: Shanghai
海归分: 21507
|
|
|
作者：abby.xi 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Responsibilities:
The Service Delivery Manager will be responsible to manage and deliver the Global Projects for the Unit.
The initiatives under IO Delivery centre cover the full spectrum of infrastructure technology work. Examples of current initiatives in progress include the following:
Client IT service delivery and performance management and some specific IT design and build project
Network Projects (e.g., WAN redesign and deployments in China and Eastern Europe)
Workstation Projects (e.g., evaluation and deployment of Thin Clients)
Data Projects (e.g., evaluation and deployment of SAN/NAS solutions)
Voice Projects (e.g., driving the voice strategy for our offshore work and implementation of the latest VoIP solutions)
Security Projects (e.g., IDS/IPS service deployments, development and revision of the future technology security roadmap, performing security audits and gap analysis to implement the security processes globally)
Infrastructure Refresh (e.g., continuing a program of ongoing technology refresh and standardization on a global basis)
Commercially focused projects (e.g., connected to pricing models and market benchmarking)
Application Support Services (e.g., establishment of a global service for certain new sub-sets of applications used for client service delivery)
Developing business case, for new initiates.
Creating project initiation documents and plans.
Executing and controlling the projects, as per defined scope, schedule and budget.
Project closure, as per the defined processes.
Creating and updating the required project documents.
Working along with other our teams’ project delivery.
Adhering and delivering the projects as per the organizational standards and policies.
Manage the development and implementation of global policies, standards, guidelines and procedures to ensure ongoing maintenance of IT operations.
Lead, mentor and manage the project delivery unit team, to achieve performance excellence.
Qualification:
Educational
Post Graduate / Graduate with Engineering Degree and equivalent work experience required.
Preferred Certifications
ITIL Foundation
MCSE, OCP, Solaris admin (preferred)
CCNP and above
PMP (Preferred)
CCSA (Optional)
CISA (Optional)
Years of Experience
Should have 7+ years of strong experience in IT Infrastructure Management / IT Service Delivery.
The candidate should have minimum of 3+ years of extensive project management experience, and should be proficient in the usage of various Project Management tools like MS projects for tracking projects.
Role Specific Knowledge
Should have excellent communication skills and the ability to keep multiple stakeholders informed of the project delivery.
Should be able to understand and adapt, the regional/country specific work cultures, for project delivery.
Should be able to build effective working relationships with various other teams within Our client
Should be able to understand complex activities and relationships quickly, and assess business and delivery risk effectively, and communicate it effectively.
Should be able to articulate and communicate the related concepts to a broad range of technical and non-technical staff.
Should have experience with auditing, risk management, as well as contract and vendor negotiation.
Product/Service Specific Knowledge
Excellent project management skills.
Experience of working with virtual project team members.
Good knowledge about the various IT infrastructure components and processes.
Effective risk assessment skills.
Good commercial acumen for managing budgets.
Good vendor management skills.
Process Specific Knowledge
Knowledge of BS7799 / ISO27001 / ISO20000 / ITIL Framework / COBIT etc) preferred.
Tools Specific Knowledge
MS Project, MS Visio, MS Office,
Good to know Call logging tools like Remedy, HP Openview, TNG, MRTG, or experience with any network management tools, MOM, SMS
Soft Skills
Team Building and Team Leadership.
Possess strong influencing skills and substantial delivery capability.
High energy level and be able to effectively work with various cross functional teams.
Excellent oral and written English and Mandarin language skill
Excellent planning, organization, and implementation skills.
Excellent Written and Verbal communication skills.
Excellent Documentation and Presentation Skills.
Excellent interpersonal skills.
Have foreign passport, could go abroad at any time.
Mandarin is not required, and English speaking is ok.
作者：abby.xi 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
|
|
|
| 返回顶端 |
|
 |
|
-
 猎头职位 - IT Service Delivery Manager -- abby.xi - (4584 Byte) 2010-12-08 周三, 11:24 (1454 reads)
|
|
|
|
您不能在本论坛发表新主题, 不能回复主题, 不能编辑自己的文章, 不能删除自己的文章, 不能发表投票, 您 不可以 发表活动帖子在本论坛, 不能添加附件可以下载文件, |
|
|
