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 Manpower China: GCO IT MANAGER |
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alexmp
[博客]
[个人文集]
头衔: 海归少校
性别: 
加入时间: 1970/01/01
文章: 83
来自: Shanghai JW Grace Consulting Co., Ltd.
海归分: 22982
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作者：alexmp 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Position Description
GCO IT MANAGER
Greater China Office (GCO)
OVERVIEW
The GCO IT Manager is responsible for overseeing the day-to-day operations and ensuring the smooth service delivery of the IT function across GCO locations (Beijing, Hong Kong, Shanghai, Taipei). This includes managing and providing effective leadership and coaching to an IT support services group of thirteen. The IT services staff, including the IT Manager, provide support to all users and ensure the effective performance of all IT infrastructure, systems, and processes. Additionally, as the key technical resource for the Greater China complex, the manager will exercise a high degree of independence and initiative in setting the direction for technical developments and overseeing implementation of projects.
PRIMARY RESPONSIBILITIES:
The key responsibilities for this position can be further classified as Technical Support, Personnel & Administrative, Project Management, and Other initiatives.
- Technical Support: Lead the team to provide IT services to all users in their respective locations.
- Consult with users, management, vendors and technicians to assess computing needs and system requirements that enhance CSS ability to better serve clients.
- Evaluate the Firm’s technology use and needs and recommend improvements, such as hardware and software upgrades that enhance productivity.
- Design service delivery mechanisms to ensure prompt and professional troubleshooting.
- Manage, maintain and enhance GC Office infrastructure including all servers, voice/data telecommunications services & equipment and network operating systems.
- Develop and articulate appropriate IT service lines.
- Ensure compliance with Firm-wide IT standards and security policies.
- Personnel & Administrative:
- Manage staffing and recruit new team members as required.
- Coach and lead IT team members across four GCO locations; conduct annual performance reviews, organize training and help team members to develop professionally.
- Direct daily operational processes, analyze workflow, establish priorities, develop/maintain standards and set deadlines.
- Develop and control operational budget and expenditures, and monitor these against Firm guidelines.
- Develop, maintain and manage supplier and vendor relationships required to serve the offices.
- Project Management:
- Develop proposals as necessary for upgrading existing systems and developing new systems, and follow through the development and implementation as required
- Roll out the Firm-wide IT projects in GCO
- Ensure consistent documentation of all software development and technical projects.
- Oversee maintenance of software licenses, asset/inventory management.
- Other responsibilities:
- Participate in Firm-wide IT initiatives and development as appropriate.
- Stay abreast of advances in computing technology.
REQUIRED KNOWLEDGE AND EXPERIENCE:
- College or equivalent degree in computer science, information technology or engineering from a reputable institution.
- Prefer eight to ten years of relevant IT experience with more than five years in a managerial/leadership position.
- Proficient technical knowledge and experience in the areas of: workstations (Windows 2000/Office 2000), network operating systems (Novell Netware), communications technologies, and Lotus Notes and Internet infrastructure support.
EXPECTED SKILLS AND ABILITIES:
- Ability to communicate effectively in English and Mandarin Chinese.
- Very strong written and verbal communication including the ability to make presentations to senior managers and Firm leaders.
- Demonstrate strong problem solving skills and tolerance for ambiguity.
- Strong team leadership and change management ability coupled with strong people skills.
- Exhibit critical thinking, i.e. use logic and reasoning to identify strengths and weaknesses of alternative solutions or approaches to problems.
- Demonstrate high service orientation, i.e., ability to provide exceptional service to internal customers.
OTHERS STIPULATIONS:
- The manager will be required to travel when necessary to offices under his/her supervision (approximately 50%).
- Preferably, the manager should be based in Shanghai, while Beijing and Hong Kong are both possible.
Alex Lu
Consultant
I.T.
Manpower Professional
Room 808, Shanghai Central Plaza
No.381, Huaihai Middle Road,
Shanghai, 200020
China
T: +86 21 23200500. EXT: 2071
D: +86 21 23200608
F: +86 21 23200501
E: [email protected]
MSN: [email protected]
www.manpowerprofessional.com.cn
作者：alexmp 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 Manpower China: GCO IT MANAGER -- alexmp - (4642 Byte) 2008-2-19 周二, 17:37 (2915 reads)
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