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 Technical Support Manager (J&K Team) |
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vicky
[博客]
[个人文集]
头衔: 海归上校
性别:  年龄: 42
加入时间: 2006/08/14
文章: 614
海归分: 99729
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作者：vicky 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Job Description
Typically provides direct supervision for up to 20 Remote Support Engineers responsible for providing post sales technical support to both field support personnel and customers in a specified area. Monitors operations and technical support to both field support personnel and customers in a specified area. Monitors operations and provides direction and training as required; may perform ongoing technical tasks associated with the organizational unit. Responsible for all personnel actions such as hiring, salary and performance reviews, corrective actions, etc. May have responsibility for revenue generation through sales of software/support services, consulting and/or add-on applications. Works with limited guidance on projects within defined criteria. Provides resolutions to a diverse range of complex problems.
Job Requirements
1. Bachelor degree with minimum 5 years technical management related working experience in Telecom or IT related industry
2. Strong leadership, organizational, negotiation, influencing, data analytical and planning skills.
3. Effective communication skills. Excellent Japanese and English language ability, both verbal and written.
4. Positive and able to work independently with minimum supervision
作者：vicky 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 Technical Support Manager (J&K Team) -- vicky - (1262 Byte) 2008-8-14 周四, 11:47 (1070 reads)
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